Greenbank Dental COVID-19 Guidelines           

Due the COVID-19 pandemic we are introducing measures to reduce the risk to both our patients and our staff. Please familiarize yourself with our new protocols before coming to the office for your appointment. If you have any questions please call us at 613-596-1272 or you can use the contact form to send us an email.

COVID-19 Protocol


All patients will be screened on the telephone prior to their appointment. If there is a change in your health between your screening call and your appointment please call back and let us know. 

Restriction on Individuals Accompanying the Patient

Patients are encouraged to enter the practice by themselves; all individuals accompanying a patient must wait outside the practice unless absolutely required. Exceptions will be made for specific circumstances such as a parent accompanying a young child or a patient who requires accommodation. Individuals who qualify under an exception are required to abide by the same rules as the patients themselves, as listed below, such as but not limited to, wearing a mask, and hand hygiene.

Protocols for Patients

All patients will be required to wear a mask in the office, and will only remove their mask during their treatment.

A staff member will greet you once you enter the reception area and will ask you to sanitize your hands.

Please abstain from any unnecessary physical contact with the staff such as hand shaking.

Once your appointment is completed you will be escorted back to the reception area. Please ensure you are mindful of social distancing.

All patients must preform hand hygiene before leaving the clinic.

All patients and those who accompany them, are required to report any signs or symptoms of COVID-19 within the next 14 days after your dental appointment.

CODIV-19 Resources

The changes in our protocols have been guided by the Royal College of Dental Surgeons of Ontario. If you would like to review the proposed changes please click the following link to view the most recent recommendations.

RCDSO –> Managing Infection Risks During In Person Care

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